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Ainovex CRM Standard for Small Businesses in Belgium

Know who owns each enquiry, what you’ve promised the customer and when your team needs to follow up. Ainovex CRM Standard is designed for small and growing businesses that want to organise customer records and day-to-day sales work in one place.

From our office in Brussels, we help businesses across Belgium and elsewhere in Europe review their CRM requirements, compare editions and plan the move from spreadsheets or an existing system.

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Discuss CRM Standard · Compare CRM Editions

Who Is CRM Standard For?

CRM Standard is designed for teams that need a shared process for managing customers and sales. It may be a good fit if your team:

  • Tracks enquiries in a spreadsheet while follow-up details sit in individual inboxes.
  • Needs to see who owns each opportunity and which deals are waiting for a decision.
  • Wants to keep customer details and quotations connected, where the quotation module is included.
  • Is adopting its first CRM or wants a more structured way to manage an existing sales process.

The right edition depends on how your team works, how many people need access and which modules they use. We can review a typical customer enquiry with you and compare each step against the edition’s confirmed features.

Planned Core Area

Planned CRM Standard Features

These areas describe the planned Standard edition. We’ll confirm the available modules, functions and limits before you choose your package.
Customers & Contacts Management
Keep customer and contact details in a shared record your team can refer to before a call, meeting or follow-up. For example, a colleague taking over an enquiry can check who the main contact is and review the relevant activity already recorded.
Lead Management
Record new enquiries and track where they stand in the sales process. If several people handle incoming requests, a shared lead record gives the team a place to record who is following up and what needs to happen next.
Deals & Sales Pipeline
Follow active opportunities through the sales stages supported by the edition. A pipeline view can help your team see which deals are still being discussed, which are waiting for a customer decision and which need attention.
Quotations Management
With the quotation module enabled, prepare proposals using customer and catalogue information available in the CRM. Keeping the quotation connected to the customer helps colleagues check what was proposed when they receive a follow-up call or request.
Invoices Management
Where invoicing is included, keep relevant billing records connected to the customer’s sales activity. We’ll confirm which invoicing functions are available and how they fit with the accounting process you already use.
Projects & Tasks Management
Where these modules are included, connect agreed customer work to the projects and tasks involved in delivery. A team receiving a sales handover can refer to the relevant customer details and see which actions it is responsible for.
Products & Services Management
Maintain a catalogue of the products or services your business offers, where supported. The agreed setup determines how those entries can be used when preparing quotations or working with other sales and billing modules.
Activities & Notifications
Keep a record of follow-ups and other relevant customer activity. Where reminders or notifications are available, we’ll confirm which events trigger them and what your team can see.
Reports & Dashboard
Use the dashboard and reports included in Standard to review the customer and sales data your team records. During setup, we’ll check which views support your regular sales reviews and which users can access them.

A Practical Sales Workflow for a Small Team

A customer requests a quote for a service. Your team records the enquiry, identifies who will handle it and tracks the opportunity while the customer considers their options. With the relevant modules enabled, the team can prepare a quotation and refer to it when following up. If the customer accepts, any included project or task tools can help organise the handover.

Give Team Members the Access They Need

A salesperson may need to update enquiries, while a manager may need to review the team’s pipeline. We’ll confirm which roles, permissions and record visibility rules CRM Standard supports before configuring access for your team.

CRM Standard or CRM Enterprise

CRM Standard is the edition to evaluate when your priority is organising core customer and sales work. Start by checking whether it covers the tasks your team performs every day, from recording a lead to following up on an opportunity. CRM Enterprise is the next edition to review when your requirements extend beyond the confirmed Standard package. List the workflows, user roles and integrations your team needs, then use the comparison page to check the published features and limits for both editions.

CRM Setup, Data Migration & Onboarding

Setup & Implementation

We can scope the initial setup around your business. This may include configuring users, access, sales stages and the modules in your package. We agree on what Ainovex will configure and who will manage the system after handover.

Move Existing Customer Data

If you’re moving from spreadsheets or another CRM, we can review a sample export and map it to the new system. We’ll identify which records can be transferred and which need your team’s input, such as duplicates or contacts with missing company details.

Train Your Team on Everyday Tasks

Onboarding can cover the actions each role needs to perform. A sales user might practise recording an enquiry and updating an opportunity. A manager might review how to use the dashboard views available to their team.

Integrations & Custom Requirements

If you want the CRM to receive website enquiries or exchange data with another system, we’ll review the available connection and how the information needs to move. Integrations and changes beyond standard configuration can be scoped separately after a technical review.

Support After Launch

We’ll confirm how to request help, which updates and support are included with your package and which work requires a separate arrangement. This gives your team a clear point of contact when questions arise after setup.

Our Services

Is CRM Standard the Right Fit for Your Business?

Tell us how you currently manage customers, leads and sales activity. We can review your requirements against the released CRM editions and help you understand which option matches the workflow you need.

CRM Software

CRM Enterprise

CRM Compare

Software Setup

Data Migration

CRM Customisation

FAQs

Frequently Asked Questions

What is Ainovex CRM Standard?

CRM Standard is the core Ainovex CRM edition designed for businesses that want to organise customer records and manage day-to-day sales activity. The package determines which modules and limits apply.

Is CRM Standard suitable for a small business?

It can suit a small team looking for a shared way to manage enquiries, customers and follow-ups. We can review how your team works and check whether the edition covers your everyday tasks.

Which features are included in CRM Standard?

Check the edition comparison for the confirmed feature list. If you rely on a specific function, such as invoicing, project tasks or a particular report, ask us to confirm it for your proposed setup.

How many users can use CRM Standard?

The user allowance depends on the confirmed licence terms. Tell us how many people need access and what each person needs to do so we can check the proposed package with you.

Can I move data from spreadsheets or another CRM?

We can assess the available export and check how its records match the CRM structure. We’ll confirm what can be migrated and what needs to be cleaned up or completed first.

Can CRM Standard be customised or connected to other software?

We review each request against the edition’s settings, available integration methods and your upgrade requirements. Custom development and integrations can be quoted separately where feasible.

What’s the difference between Standard and Enterprise?

Standard is intended for core CRM work. Use the edition comparison to check which additional capabilities Enterprise includes and how the confirmed limits and commercial terms differ.

Is support included?

We’ll confirm the support and updates included in your chosen package, along with any separate support options, before you proceed.

Will CRM Standard help us increase sales?

It can help your team see which enquiries need a response, who owns each deal and which quotations are awaiting a decision. Those tools support the sales process. Sales results depend on how your team follows up and how customers respond to your offer.

Main Services

Is CRM Standard Right for Your Business?

Tell us how enquiries arrive, how your team follows them up and which information gets lost between steps. We’ll help you identify the CRM features you need, compare Standard with Enterprise and discuss how to get your team started.
Discuss CRM Standard